Privacy policy

EU Privacy policy

Cookies policy

We also use ‘cookies’ which may be sent to your computer. Cookies enable us to collect information on how our web sites and services are being used and to manage them more efficiently. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you.

We use the following cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into the secure areas of our website.

Analytical cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way that our website works, for example, by ensuring that users are finding what they are looking for easily.

Trax cookies

Some of our cookies are session cookies (these are temporary cookies that remain in the cookie file of your browser until you close your browser) and some are persistent cookies (these are stored on your computer until they expire or you remove them. Please find a table below detailing the cookies used by Trax.

Cookie NamePurposeLifetime
__utmcGoogle Analytics - necessary to track visitor informationBrowser Session
__utmaGoogle Analytics - necessary to track visitor information2 years
__utmbGoogle Analytics - necessary to track visitor information30 minutes
__utmzGoogle Analytics - necessary to track visitor information6 months
ASPNETSESSIONIDDot Net session cookie - mandatory for remembering if a visitor has logged in or notBrowser Session
xtrakter_cookie_flagWebsite Cookies Acceptance - mandatory for displaying Cookie warning24 months

Third party cookies: We work with third parties who may place cookies on your computer to provide web-link access from the Trax website when logging enquiries for support. However these cookies would not contain any personal information that others could read or understand.

Services requiring enabled cookies

Please be aware that restricting cookies may impact on the functionality of our website.

How to disable cookies in your browser

You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.

The use of cookies can be prevented by changing your internet browser settings. Each browser has a different procedure for disabling the use of cookies. The ‘Help’ function within your browser should tell you how. Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details of how to delete cookies from your computer as well as more general information about cookies.